Organizational CultureTheories in Action

Week 6 Plastic Surgery Center of Hampton Roads

In examining the Plastic Surgery Center of Hampton Roads’ leadership styles, I believe that the doctors lead through transactional leadership rather then transformational leadership. In this type of field, many of the staff members are internally motivated as they chose an altruistic career, they are often already motivated. Typically, in surgery, the nurses and CST’s will prepare the OR, clean everything up from the previous case, sterilize the room, set up all the instruments and IV solutions, prep the patient (cleaning the body part that is going to be worked on and draping sheets to isolate this area). When the surgeon walks in the room, he should be able to just get to work. If an instrument is not on the table or the patient is improperly sterilized, the doctor will often get frustrated with his team. To “punish” the staff, he will often call out that nurse or CST who was responsible for that aspect. This can be slightly embarrassing for that staff member, because his/her coworkers are in the room. When everything is set up correctly and the surgery runs smoothly, the team is rewarded because the day runs on time according to schedule and the surgery is more pleasant. when things are running smoothly, everyone in the room is laughing, telling stories, and listening to music. While there is still a serious atmosphere, because a patient live is in the doctor’s hands, when things run smoothly, things become far more relaxed which is rewarding for the whole medical team.

One thought on “Week 6 Plastic Surgery Center of Hampton Roads

  • So you’ve provided some good examples here to illustrate your case for the use of transactional leadership in this setting. I encourage you to be more specific when connecting your observations and experiences to the concepts and theories you are discussing. For instance, providing the type of examples you have and how they illustrate contingent reward (one of the transactional leadership factors); you might also talk about any instances of management-by-exception (passive or active) as it is another transactional leadership factor. The more specificity you have and the more detailed your connections between your experience on site and the concepts/theories, the better equipped you’ll be to complete the academic assignments this fall.

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