Organizational Culture

Micro Management at Apex

When running a business it is always important to make sure that you properly manage all of your subordinates. At Apex the owner, Josh Rufolo, does an excellent job at making sure that everyone under him are all being productive and progressive in all aspects of the business. It puts the right amount of pressure on the employees to uphold their end of labor so that the company can reach every goal. One thing that impressed me even more about this business is that Josh’s manager, Mike Ley, micromanages every office that he has put into business as well.

Mike Ley’s office is located in Baltimore, Maryland, which is where Josh began his entry-level position. Once an employee gets promoted through all phases of the business, he/she gets promoted to a manager, and then gets to branch off into another city and start their own marketing business. This is what Josh did. Mike Ley has now put over 150 employees into business over the past 10 years, which is tremendous to say the least. To make sure that all of his branches are up to par and keeping 100% enthusiasm, we have a weekly conference call every Friday. Every office that Mike has put into business will answer the call and listen for about 30 minutes to an hour on all of the company updates, and goals for each individual client that we market for. Also, every month, each office will travel and gather together to have a retreat and network with the offices from different cities and territories. For me, this opportunity not only allowed me to see just how big the business is, but it gave me an outstanding amount of confidence and encouragement to see so many young, professional, and entrepreneurial people working hard to be successful. During these retreats we learn how to successfully micro manage those working under us. This will definitely help me when I am promoted to a Team Leader and become responsible for the production of my subordinates.

One thought on “Micro Management at Apex

  • It sounds like the organization has developed some strategies to regularly communicate (weekly phone conferences, monthly retreats, etc.). Not sure “micromanage” is the term you want to use; typically those who micromanage are seen as individuals who do not trust the individual they supervise, colleagues, etc. Generally it is not seen as an admirable quality or style. Is this what you are shooting for? As you continue, it would be good to consider how individuals interact (formally v informally) as well as whether your site’s context (type of industry or history) affects the way it functions and is led, including whether the site’s context requires the leadership to be more attentive to certain issues than to others. Reflecting on these items will help inform the academic assignments you’ll have this fall.

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