LMX in Action

Leader-Member Exchange theory (LMX) is centered around the dyadic relationship between leaders and followers. Strong, emotional connections and high levels of trust are important qualities of LMX theory. At McGuireWoods Consulting (MWC), this theory is indispensable. Republicans and Democrats operate here to accomplish legislative goals that are complex and multifaceted. In Congress, it is easy to see what has happened in recent years as civility erodes and bipartisan relationships decay. MWC would not be able to function if the same occurred within the firm. Everyday, conservative and liberal associates must collaborate despite the rhetoric and strained relationships seen through the media concerning our politicians. Moreover, in a field like lobbying, relationships are paramount to firm effectiveness. Associates will socialize outside of the workplace, and office happy hours are a regular occurrence. At first glance, I thought these happy hours were just fun for the sake of it, or perhaps for stress relief. Through the lens of LMX, I can see the importance of these informal spaces for social interactions among co-workers who hold differing life backgrounds and political opinions. These spaces provide the opportunity to build a sense of trust and deepen the understanding associates have of one another.

This background about organizational culture here feeds into an anecdote I have to describe how LMX theory makes MWC effective.

My supervisor, Davis, told me one of his mentors is Mark Bowles, the chairman of MWC and a well-known Democrat. On the other hand, my supervisor is a thoroughbred conservative who explained to me that he and Mark are able to have a positive, cordial relationship that is stronger than any political perspective they may hold. Furthermore, Davis sees Mark as a mentor, but has also told me of times where Mark has learned from him. It so happens that at the happy hours Mark and Davis can strike up a good conversation at the drop of a hat, as any experienced lobbyist should be able to do. Their relationship is the quintessential example of LMX theory in action.