Organizational Culture

Week 1: DelRicht Clinical Research Culture

I just finished my first week of work at DelRicht Clinical Research and so far, I really like the culture of the organization. I am training to be a study coordinator so I have been shadowing study coordinators, conducting training sessions with a site manager, and attending review meetings with the organization’s founder. It is a small company that has grown a lot in the past few years under the simple mission “moving medicine forward.” The desk areas are shared by 3-4 people in each room near the founder’s office, so there are lots of opportunities for interaction and collaboration. I have found everyone to be very friendly and ready to help me learn. The study coordinators are all young, probably under 25 so they are fun and relatable. There is a lead coordinator that is an expert on the protocol for one of the trials so everyone refers questions to her or the site manager. The site manager emphasized that they really value input from everyone to help make the company grow.

The organization uses an interesting strategy of incentives each week to improve performance. One of the goals of the week was to screen 36 patients for the different clinical trials. It is surprising how many patients just do not show up to their appointments or show up but do not qualify, so that is a high goal for a week’s worth of visits. The group met it on Friday afternoon and celebrated that they would each receive $50 extra pay for reaching their goal. It seems like it works to motivate the team. There seems to be a culture of trying to meet goals and very high standards while all getting along and having fun with work and the patients.

One thought on “Week 1: DelRicht Clinical Research Culture

  • Interesting dynamic – sounds a bit transactional (goal set, goal met, reward provided). Will be interesting to see what happens if a goal is not met – how that is handled, processed, etc.). Seems like interactions and communication are pretty informal (at least among the employees); presumable interactions and communications are more formal with patients? Seems like a somewhat structured on-boarding/orientation to the company.

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