Instructors: are your student photos not showing up?

Multiple faculty have reported that student photos are not working.  First off, it should only be available for those who are an “instructor” in an academic course (Course ID begins with 201510_).

So far we have found that all issues were the result of a copied course from a past semester into a new one.  This is completely okay, but the instructor must acknowledge the notification message in the new course that the copy had completed.  An example of this is shown below.  Please click the “X” button in the upper, right-hand corner of the orange notification bar and then you should be able to get student photos in the future.

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Blackboard Mobile Change Information

Effective August 1, 2017, Mobile Learn will be removed from all app stores.  After August 31, 2017, Blackboard will no longer support Mobile Learn. Clients should transition now to the Blackboard app for students (available now) and the Blackboard Instructor app for educators (scheduled for release next week.  These two applications offer an enhanced, user-centric mobile experience that puts critical teaching and learning tools right in users’ hands.  All users can expect increased efficiency with our simplified workflows built to complete on the go.

New Blackboard Theme

On May 19th, we will upgrade the Blackboard application which will include a new look and feel to the system. The new look is a sleeker and responsive for both desktops and mobile devices. Other than updating the look to make it more appealing, this will help Blackboard become more accessible to users on mobile devices and with learning disabilities. No content will be changed with the new theme. Adding content, assessments and other features will still be available to the community. Here is a link to Blackboard’s site about the theme we are implementing: https://help.blackboard.com/Learn/Administrator/SaaS/User_Interface_Options/Learn_2016_Theme The link includes screenshots on both the desktop browsers and mobile interfaces. If you are currently using the Bb Student app, you will see a similar look and feel.

If you have any questions, please contact blackboard@richmond.edu.

Archive Course

If you would like to keep an archive of the course, follow these instructions:

Phishing Attempt

Please be aware of a current attempt to get your personal information through an email posing as something from the Blackboard Learn. A screenshot of the email is below. Please know that University of Richmond Information Services will never ask for your password. If you have shared your password, you are required to change the password immediately. Please contact the help desk for assistance with that process.

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