Category: Information (Page 1 of 31)

Students: Not seeing a course in Blackboard?

Instructors control whether a course in Blackboard is visible to students. If you are enrolled in a course but cannot see the course in Blackboard, contact your instructor to determine if they are using Blackboard this term, and if so, when they will make it available to you.

Faculty: Course Unavailable to Students Message

If you are seeing the message “Course Unavailable to Students” you can make the course available using the Qwickly module or by going into the course Control Panel -> Customization -> Properties and then make the course available.

Since all courses are being created without requests and some professors do not use Blackboard. Thus, all courses are created as Unavailable so professors can make the decision when to make the course available to students.

Faculty: Course Merge Tool

 Information about merging and unmerging your Blackboard Courses.

Why Use It

Instructors may use the Course Merge Tool when they want to merge enrollments of two sections of the same course (same department and catalog number) or merging different types of courses (two different departments and catalog numbers).

Some instructors would rather manage class enrollments and content in a single Blackboard course rather than separate courses.

The Course Merge Tool copies the student enrollments from one or more “Child” Courses into a “Parent” Course.

After merging the courses, students will see the content from the Parent Course. Students will see the course name as the course they actually enrolled in. All student enrollments from the Child Courses will be added to the Parent Course.

What it Doesn’t Do

The Course Merge Tool does not copy any content from the Child Courses to the Parent Course.

Note: If you want to copy content from any of the Child Courses to the Parent Course you should do this prior to using the Course Merge Tool. After merging all content should be added to the Parent Course only.

Important!

In order to merge courses, the instructor must be enrolled in the Child and Parent Blackboard courses as “Instructor”.

The Child and Parent Blackboard courses must be listed in the same term in the Schedule of Classes.

The Child Courses will be made unavailable and instructors must not make the Child Courses available in the future.

Unmerging

If you need to unmerge your Blackboard courses you will need to contact Blackboard Support by calling 804-287-6860 or email blackboard@richmond.edu. A Blackboard Support staff person will contact you to coordinate unmerging your Blackboard courses.

How To Merge Blackboard Courses

To merge two or more Blackboard courses follow these steps:

First determine the Parent Course. This is the course where all your content must currently reside.

Open the Parent Course in Blackboard.

In the Control Panel, click on the down arrowhead next to Course Tools (lower left); you will see a list of tools an instructor may use (these tools are not visible to students)

Click on the Course Merge tool and the Course Merge application will start.

The first screen will show you the Parent Course (the course you are currently logged into).

Click on the link to select the Child Courses you want to merge into the Parent Course.

On the Select Child Courses page, check the box for one or more Child Courses.

You should only see courses of the same term where you are enrolled as “Instructor”. The Parent Course should not be in the list of Child Courses you can select.

Click on the Confirm Merge Choices button.

On the confirmation page, read over carefully which course will be the Parent and which course(s) will be the Child(ren).

Click on the Perform Merge Courses button.

You should next see the Course Merge success page.

Need Help?

If you encounter any problems with using the Course Merge tool please contact UR’s Blackboard support team at 804-287-6860 or email Blackboard@richmond.edu. More help information can be read by clicking on the Help Documentation button at the top of this page.

Browser Issue with Safari

The latest version of Safari causes problems uploading content to Blackboard. It is recommended that you use either Chrome or Firefox instead. This is a known issue with Blackboard, Inc. and will be resolved in a future release. If you have any questions, please contact blackboard@richmond.edu for support.

Email Messages from Blackboard

If you receive an email message from bbannounce@richmond.edu, DO NOT reply. This is a non-monitored email address. Please email your professor directly if the email comes from a course announcement.

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