Instructors control whether a course in Blackboard is visible to students. If you are enrolled in a course but cannot see the course in Blackboard, contact your instructor to determine if they are using Blackboard this term, and if so, when they will make it available to you.
Category: Warnings Page 1 of 12
Information about merging and unmerging your Blackboard Courses.
Why Use It
Instructors may use the Course Merge Tool when they want to merge enrollments of two sections of the same course (same department and catalog number) or merging different types of courses (two different departments and catalog numbers).
Some instructors would rather manage class enrollments and content in a single Blackboard course rather than separate courses.
The Course Merge Tool copies the student enrollments from one or more “Child” Courses into a “Parent” Course.
After merging the courses, students will see the content from the Parent Course. Students will see the course name as the course they actually enrolled in. All student enrollments from the Child Courses will be added to the Parent Course.
What it Doesn’t Do
The Course Merge Tool does not copy any content from the Child Courses to the Parent Course.
Note: If you want to copy content from any of the Child Courses to the Parent Course you should do this prior to using the Course Merge Tool. After merging all content should be added to the Parent Course only.
Important!
In order to merge courses, the instructor must be enrolled in the Child and Parent Blackboard courses as “Instructor”.
The Child and Parent Blackboard courses must be listed in the same term in the Schedule of Classes.
The Child Courses will be made unavailable and instructors must not make the Child Courses available in the future.
Unmerging
If you need to unmerge your Blackboard courses you will need to contact Blackboard Support by calling 804-287-6860 or email blackboard@richmond.edu. A Blackboard Support staff person will contact you to coordinate unmerging your Blackboard courses.
How To Merge Blackboard Courses
To merge two or more Blackboard courses follow these steps:
First determine the Parent Course. This is the course where all your content must currently reside.
Open the Parent Course in Blackboard.
In the Control Panel, click on the down arrowhead next to Course Tools (lower left); you will see a list of tools an instructor may use (these tools are not visible to students)
Click on the Course Merge tool and the Course Merge application will start.
The first screen will show you the Parent Course (the course you are currently logged into).
Click on the link to select the Child Courses you want to merge into the Parent Course.
On the Select Child Courses page, check the box for one or more Child Courses.
You should only see courses of the same term where you are enrolled as “Instructor”. The Parent Course should not be in the list of Child Courses you can select.
Click on the Confirm Merge Choices button.
On the confirmation page, read over carefully which course will be the Parent and which course(s) will be the Child(ren).
Click on the Perform Merge Courses button.
You should next see the Course Merge success page.
Need Help?
If you encounter any problems with using the Course Merge tool please contact UR’s Blackboard support team at 804-287-6860 or email Blackboard@richmond.edu. More help information can be read by clicking on the Help Documentation button at the top of this page.
The Univeristy of Richmond updated to the New Box View service over winter break. A problem viewing documents as arisen so when a user goes into the Inline Grading interface within Blackboard Learn the New Box View service does not load. Instead the user sees a blank space in place of the iframe containing the New Box View service. Users see a blank space because disabling 3rd-party cookies blocks the New Box View from being able to convert and display documents within the iframe in Blackboard Learn. Therefore, the New Box View service requires requires the use of cookies to render documents within the browser.
Solution/Workaround
Some browsers (such as Safari) disable the use of 3rd-party by default but allow users to enable the use of cookies on a per-site or all at once. Users may follow these steps to allow Box’s cookies to be stored on their device and prevent this issue from occurring:
Browser Settings or Preferences > Privacy
Select “Always allow” (or similar)
Refresh the page with the viewer on it
Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar)
If 3rd-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.]box.com (Chrome) or https://box.com (Firefox).
If you are having a problem logging into Blackboard or seeing Blackboard at all, there are few things you can do to help alleviate the problem.
First, try clearing your browsers cookies and cache. Here is a link to a help resource on how to do that for the most popular browsers: http://www.refreshyourcache.com/en/home/ You also can press Control + Shift + Del on a PC or Command + Shift + Delete on a Mac.
If you are still unable to access Blackboard, make sure your browser is up-to-date. Because of security and safety issues, browsers release new versions almost every month so it is important that you get your browser to the latest update. You can check here to see what the latest update is for the most popular browsers: https://updatemybrowser.org/ Please note that Blackboard will not work with Internet Explorer 10. You must have Internet Explorer 11 on your system in order to access Blackboard.
If you have tried all the above and still are having a problem connecting, please contact the University Help Desk to help resolve your problem.
Please be aware of a current attempt to get your personal information through an email posing as something from the Blackboard Learn. A screenshot of the email is below. Please know that University of Richmond Information Services will never ask for your password. If you have shared your password, you are required to change the password immediately. Please contact the help desk for assistance with that process.
