If you are having a problem logging into Blackboard or seeing Blackboard at all, there are few things you can do to help alleviate the problem.
First, try clearing your browsers cookies and cache. Here is a link to a help resource on how to do that for the most popular browsers: http://www.refreshyourcache.com/en/home/ You also can press Control + Shift + Del on a PC or Command + Shift + Delete on a Mac.
If you are still unable to access Blackboard, make sure your browser is up-to-date. Because of security and safety issues, browsers release new versions almost every month so it is important that you get your browser to the latest update. You can check here to see what the latest update is for the most popular browsers: https://updatemybrowser.org/ Please note that Blackboard will not work with Internet Explorer 10. You must have Internet Explorer 11 on your system in order to access Blackboard.
If you have tried all the above and still are having a problem connecting, please contact the University Help Desk to help resolve your problem.