Students disappear from Spring ’12 Blackboard courses July 3!

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On June 26, 2012

In Information, Warnings

On July 3, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201120_.  So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your Grade Center as an Excel file, and/or collect your discussion board discussions.Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first). To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK.

If you would like to keep an archive of the course, follow these instructions:

1. Go to your course’s Control Panel and select “Packages and Utilities” and then “Export/Archive Course”

2. Click the “Archive” button, select options, and hit “Submit.”

3. After you’ve received your confirmation e-mail that the course has been archived (usually within 10-20 minutes), go back to “Export/Archive Course” in your Control Panel.

4. Left-click the archived .zip file and save it to your desktop.

 

An archive .zip file contains the course content in a format that is not directly readable.  However, if you’d like to view the contents of your archived course, download bFree, a free Blackboard course extractor created by the University of North Carolina: http://its2.unc.edu/tl/tli/bFree/.

 

If you would like to archive discussion board postings, go to your course’s Discussion Board and select all posts you would like to keep. Select “Collect” and then “Print Preview”. To save them digitally, print to PDF; you can also print hard copies.

 

If you have any questions, please send an email to blackboard@richmond.edu .

 

Thank you.

 

Java Error Messages

By

On April 13, 2012

In Information

Due to errors in the Blackboard software from the vendor and without a repair that we can immediately use, Java security certificates within Blackboard will expire Sunday, April 15 at 8:00PM. Blackboard users will see warning messages appear under three conditions and will need to accept those warnings, preferably setting the option for always allowing access. This will allow the least impact on the university community.

Please click on the link below to get detailed help for your computer platform, Windows or Mac.

Help with Java Messages for Windows Users

Help with Java Messages for Mac Users

Clearing Java Cache on Mac

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On April 13, 2012

In Information

Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion)

Java 1.5 and 1.6

 

1. Click on the “Finder” icon located in your dock.

 

2. Click “Applications”, and then click the “Utilities” Folder.

3. Double-click the “Java Preferences” icon.

 

 

4. Click on the tab labeled “Network” and then click the button labeled “Delete Files…”.

 

 

5. Ensure that both check boxes are checked and then click the “OK” button.

 

 

6. Close the Java Control Panel (Step #4).

If you need assistance Sunday evening, please send an e-mail message to blackboard@richmond.edu with your name and phone number. On Monday April 16, please contact the Help Desk at 287-6400 for assistance.

Clear Java Cache on Windows Machine

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On April 13, 2012

In Information

To clear the Java Plug-in cache:

  1. Click Start > Control Panel.
  2. Double-click the Java icon in the control panel.
    The Java Control Panel appears.

  1. Click Settings under Temporary Internet Files.
    The Temporary Files Settings dialog box appears.

  1. Click Delete Files.
    The Delete Temporary Files dialog box appears.

  1. Click OK on Delete Temporary Files window.
    Note: This deletes all the Downloaded Applications and Applets from the cache.
  2. Click OK on Temporary Files Settings window.
    Note: If you want to delete a specific application and applet from the cache, click on View Application and View Applet options respectively.

If you need assistance Sunday evening, please send an e-mail message to blackboard@richmond.edu with your name and phone number. On Monday April 16, please contact the Help Desk at 287-6400 for assistance.

Java Error Messages in Mac Browsers

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On April 13, 2012

In Information

Java error messages may begin appearing in three different places within Blackboard on this Sunday, April 15, 8:00PM, and the instructions for Mac users for accepting them are given below for each of the supported web browsers.  Please see the end of this document for assistance if you have already declined the Java messages.

Message on Firefox

At this point, check “Allow all applets from “blackboard.richmond.edu” with this signature” and then click “Allow”

Google Chrome

At this point, check “Allow all applets from “blackboard.richmond.edu” with this signature” and then click “Allow”

 

Safari

At this point, check “Allow all applets from “blackboard.richmond.edu” with this signature” and then click “Allow”

 

If you have declined the Java message, you will be unable to use that feature of Blackboard unless you reset the error message and then accept it.  Please follow these instructions.

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