Page 12

Access Denied Error for BB Mobile Learn App

On September 24, 2013

If you are accessing UR Blackboard via the Mobile Learn app (available on iOS and Android – free app but with an in-app purchase), you may have noticed an Access Denied error message when trying to do certain things like sending an email, checking the calendar, or accessing your grades (see snapshot from an iPad below). If you get this, please notice there is a Login button at the bottom of the window with the error message that you can tap in order to login with your netid and password in order to access the particular content.

We apologize for this problem and having to use this workaround. We are working with Blackboard to see if this can be remedied.

Adding Users to a Course

By Jon

On September 4, 2013

In Information, Tips

Need to add a teaching assistant, administrative assistant, or writing consultant to your course? You will not need to add students since this information comes from the Registrar.

Follow these easy steps:

Retaining Grades and Student Materials

By Fred

On August 30, 2013

In Information, Online Training Materials, Tips

Sixty days after the last day of each semester, instructors’ students will disappear from that semester’s Blackboard courses. In general, this means students will disappear from fall courses early the next February and will disappear from spring courses in the following July.

So if you are an instructor using Blackboard, we strongly recommend that you create an archive of your course that you retain and that you also download students’ grades and discussion board interactions. The best time o do this is after instructors have completed grading but before the 60-day mark arrives.

Other than student interactions and grades, all materials will remain in your course until you request its removal or five years has passed (whichever comes first).

Download Grades

To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK.

Keeping on Track This Semester

By Jon

On August 28, 2013

In New Features, Tips

Blackboard has a NEW Calendar feature to help you keep track of due dates in your courses. As professors add material and assignments to the course, along with due dates for those items, they will appear on your calendar color coordinated for the course. You also can add your personal entries to the calendar. If you would like, you can link the calendar to an outside calendar as well so that you do not miss any deadlines this semester. Check out the video below and the link to additional functionality of the calendar.

Welcome Back!

By Jon

On August 19, 2013

In Information, Tips

Hopefully it was a very productive summer for all. As we turn our attention to Fall 2013, it is time for faculty to request Blackboard courses and for students to get back up to speed on how to turn in assignments, contribute to discussion groups, take online assessments, and retrieve content from Blackboard.

Faculty should take a look at this post on how to request your Blackboard course. If you have any questions or concerns, please send an email to blackboard@richmond.edu or call 287-6860.

For students (or anyone needing a refresher), check out the Atomic Learning videos about the tools in Blackboard. You can access Atomic Learning within Blackboard on the “My Blackboard” page or by visiting http://is.richmond.edu/training/tutorials.html.