There will be a UR Blackboard outage scheduled for this Friday at 10PM that should last approximately 1 hour. This will replace failing hardware. If you are checking Blackboard availability after 11PM Friday night and you still gets an outage page, please force your web browser to refresh the page (Ctrl-R key combo on Windows and Command-R combo on Mac for most browsers). When in doubt, visit this news site for an update when services have been restored.
Author: Fred Page 5 of 10
If you are missing the little button on the far left-hand side of the screen that lets you hide the course menu in your Blackboard course, we apologize because we had to remove it due to the overwhelming number of people who were inadvertently clicking that button causing the navigation buttons to disappear, and not being able recover from that mishap (see the following post:“Can't navigate within a course?”). Please contact us at blackboard@richmond.edu with any feedback.
Blackboard makes extensive use of web frames. The student photographs feature (available to instructors of academic courses only) uses such a frame that one needs to select to print. Here is a link to CSU-Pomona’s page about how to print content in selected frames that should help – https://ehelp.wiki.csupomona.edu/BroncoDirect:_How_to_Print_a_Frame .
Blackboard has resumed service. If you cannot access blackboard.richmond.edu , please try emptying your web browser’s cache, restarting your web browser, or temporarily trying a different web browser or computer. If you need assistance, please contact us at blackboard@richmond.edu .Thanks for your patience and have a great semester!
The UR Blackboard system will be unavailable for 9 hours beginning Thursday night at 7 PM as Information Services performs maintenance upgrades to the system. The maintenance will fix a number of the issues that some faculty and students are currently experiencing with UR Blackboard. However, it will not add features or change the user interface. Please visit this here for updates.