Updated: September 15, 2010

Most of these bugs and known product defects Blackboard are minor, but please keep these in mind when contacting your technology liaison for Blackboard support.

1. Send Email

The Send Email screen looks strange in IE8 via the Control Panel. The Submit bar runs through the Attach File link.

Workaround: If this impedes your sending e-mail, send e-mail through the Tools menu item > Send Email.

2. Strange text after setting External Link menu item to open in new window

If you’re going to add an External Link as a menu item, do not set it to open in a new window. If you do, Blackboard adds strange text to it and gives the user a 404 Not Found error when s/he clicks the link.

3. Save as Draft when posting to Discussion Board

When using Save as Draft, you may receive an error and lose your submission. Blackboard has confirmed this is a bug and will be fixed in a future version.

Workaround: Compose your response in a text editor and paste into Blackboard only when you’re ready to submit.

4. Tasks appearing in arbitrary order

Ideally, tasks would appear in a student’s Tasks module in order of priority and due date. However, they only appear this way on the My Blackboard page; in the Home Page they appear in an arbitrary order. Blackboard has also confirmed this bug, which will be fixed in a future version.

Workaround: If you use Tasks, be mindful of this and tell your students they may not appear in order of date due. If you’re using Tasks but not Announcements, consider creating a Tasks tool link in your course menu and setting Tasks to your course entry point. From the Tasks tool link, students can sort tasks by Title, Priority or Due Date.