We are working with Blackboard to correct a problem we are experiencing with instructors trying to copy/move an item/folder from one course to another course. Below is a screenshot of how the process begins:
A recent phishing scam directed at Blackboard users at other universities attempts to trick users into logging in to a fake Blackboard login page. The message appears legitimate with a spoofed sender, learn@blackboard.com, and use of the Blackboard logo.
Faculty and students who receive the email are advised to delete or ignore it. Anyone who has already clicked on the link and entered account information should change their password and challenge questions immediately. Users can reset their password by going to https://wwws.richmond.edu/webpass.
Questions about this phishing attempt should be directed to blackboard@richmond.edu.
Phishing attempts targeting UR staff, students and faculty serve as an important reminder that providing personal information in response to an unsolicited email, especially things like passwords and account numbers, is always a bad idea.
Many unsolicited emails and instant messages containing URLs are actually attempts to trick recipients into divulging personal information — known as “phishing.” In other words, the sender is putting the bait out there to see if you will bite.
For more information about computer security, please visit the Information Security websites.
Information Services (including the HelpDesk) will NEVER ask for your password or other personal data via email. Messages requesting such details are fraudulent. DELETE THEM WITHOUT REPLY.
UPDATE: Scheduled Maintenance is completed. If you have any questions or problems with the system, please email blackboard@richmond.edu.
In order to install patches and maintenance software on the UR Blackboard servers, yet minimize impact on usage, the system will be unavailable during an upgrade, 10 p.m., Friday, October 4. The user interface will not change and all course content will still be available after the work is completed. Please schedule your UR Blackboard usage accordingly and contact us at blackboard@richmond.edu with any questions or concerns. Continue to check this Blackboard News site for additional information concerning this outage at http://blog.richmond.edu/blackboard.
If you are using Chrome, Safari or Firefox web browsers and are missing the Scrollbars when viewing the Grade Center in Blackboard, there is a way to fix this issue. Blackboard is aware of the problem and will be addressing this in a future release but for now you will need to change your system preferences.
On October 8th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201230_. So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your Grade Center as an Excel file, and/or collect your discussion board discussions.Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first). To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK.