Issue
When you try to open a Microsoft (MS) Office 2007/8 document in Blackboard while using MS Internet Explorer 8 browser, you may be prompted for authentication although you have a valid session in Blackboard. UPDATE: This remains to be an issue with Office 2010/11 documents as well.
Solution
UPDATE: The best solution is to hit the Escape key from the window that asks for your credentials.
Another solution is to use a different web browser such as Firefox (http://www.mozilla.com) or Safari which are not affected by this particular issue.
In IE 8 and 9: instead of clicking the link to the file and opening it directly into the web browser, you can right-click on the document link and “Save Target As…” to download the document to your computer. Then you can open the document from the download folder without issue.
Originally published September 3, 2011, 14:35
Deon Price
I usually just hit cancel and all is well. Your not required to enter your login information. It’s annoying, but manageable.
Hasnain
You may have an option to remember your choice like a tickbox. Alternatively I would agree, either use a different browser as Interner Explorer is slow, though some websites and applications are only designed for Internet Exploerer.
You will find that most applications now support other web browsers.
Hope that helps.