We have had several students contact us having problems trying to download content from their courses. Each student is trying to access the content by clicking on the link in the course announcement which should take the student to correct content item. Instead the students are presented with an icon and the name/description of the item but not the link to the item.
The files can be accessed if the students navigate through the course buttons to the correct item. At that point, the students see the file link and are able to download the file.
We are recommending that students use the course buttons to find course content instead of clicking on the links provided through course announcements if the student is not seeing the document file link.
We are in conversation with Blackboard about this issue and we will post an entry when we are able to correct this problem.