Information Services restored access to course files by approximately 8pm.  If you cannot access your course files, please try using the Firefox browser as a diagnostic and try emptying your browser’s cache.  If you still do not have access, please contact us at blackboard@richmond.edu with (a) your netid, (b) your affected course (if possible, please give the CRN which is the 5-digit number starting with a “2” that comes after 201020_ in the upper, left-hand portion of the course in Blackboard), and (c) the particular path that you would take in the course menu to get to the file in question.We thank you for your patience.