Browser Issue with Safari

The latest version of Safari causes problems uploading content to Blackboard. It is recommended that you use either Chrome or Firefox instead. This is a known issue with Blackboard, Inc. and will be resolved in a future release. If you have any questions, please contact blackboard@richmond.edu for support.

Email Messages from Blackboard

If you receive an email message from bbannounce@richmond.edu, DO NOT reply. This is a non-monitored email address. Please email your professor directly if the email comes from a course announcement.

Students showing in dropped courses

We are aware of students being in Blackboard courses that they have either dropped or not registered for and are attempting to address the issue. Please let us know if you are impacted by this at blackboard@richmond.edu and it is not addressed by the end of the day.

Thank you!

Course Unavailable to Students Message

If you are seeing the message “Course Unavailable to Students” you can make the course available using the Qwickly module or by going into the course Control Panel -> Customization -> Properties and then make the course available.

Since all courses are being created without requests and some professors do not use Blackboard. Thus, all courses are created as Unavailable so professors can make the decision when to make the course available to students.

Faculty Blackboard Updates

As you begin the Fall 2018 semester, here are some important updates to Blackboard we’d like to share with you.

Automatic Course Creation

All courses will now be created in Blackboard automatically. There is no longer a course request system. Your courses will be displayed in the “My Courses” area on the page after the login screen. All created courses are set to unavailable and must be turned on by the instructor when ready. You can do this using the Qwickly module (http://goqwickly.com/demos/)  on the home screen of Blackboard or by going into the course and going to Customization -> Properties -> Availability.

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