Planning Capacity / Managing Waiting Lines

We have all heard the automated message saying, “This call may be recorded for quality assurance purposes” but how often

Everyone knows Google. What started up as a small company at Stanford University is now one of the best-known websites

In the case of almost every business, customers waiting in lines equates to lost efficiency and revenue. Interestingly, more and

  BP PLC, released its annual energy outlook today.  An important part of BP annual energy outlook is the main

In recent news and on a recent class blog post (https://blog.richmond.edu/mgmt340-05/2018/02/04/269/), Amazon along with JP Morgan Chase and Berkshire Hathaway

It’s early Monday morning and somehow you managed to wake up on time for your 7:00 a.m. flight. You gave

Introduction Today I’d like to discuss with all of you something I am sure we can all agree on: waiting