Blackboard support provides assistance for uploading files, issues with examinations, and lots of other items. However, we cannot tell you if your professor is using Blackboard. This information is provided by your professor and you will need to contact him/her to answer that question. The course could be unavailable or may not be being used. This also will be true for content within a course. If it is a technical issue (bad file, log-in issues, etc.) contact blackboard@richmond.edu or call 287-6860 (this number is only monitored between 8:30-5, M-F) otherwise, start with your professor!
