Solving Problems/Improving Leadership

Solving Problems/Improving Leadership (Josie Bossidy)

While working remote for the majority of my internship, I have learned that communication can be far more difficult than when working in person together. As someone who is new to the company, when I sign on everyday the priority task could be far different. My responsibilities range from data logging to creating customer profiles to updating the management changes that have occurred in the past 24 hours. From my perspective, I believe that it would be efficient if everyday someone addressed what was priority for me. Instead, at this time I have to double check with my peers and see what I should start on first. If someone began the day by clarifying what I should work on then there would be less situations in which I would be rushing to get something done by a certain time. Having a priority list would help me time manage and ensure that everything could be completed to the desired time.

Another thing I would like to note is that although remote learning has allowed us to have far more flexible schedules and for most people cut their commuting time from hours to seconds, I believe meeting in person at least once a week would greatly help the team. From my leadership major I have learned the importance of collaboration. I personally find with remote work, sharing screens and talking over a project is far less productive than when sitting down with a team in person. I have experienced in classes as well as in the work space that when on Zoom or Microsoft teams, people feel reluctant at times to share their opinion. What use to be a natural instinct, to contribute to a conversation, now consists of taking yourself off mute and trying your best not to interrupt someone else who is potentially speaking. This is another flaw my company runs into with remote work is the fact that when on Zoom it is far harder to tell when someone else is about to contribute. This results in people talking over one another or both people stopping their train of thought. By congregating in an office once a week I personally think I would benefit greatly. For someone who is new to the company, when things are explained over email or over zoom I find it harder to follow along or understand the bigger picture. From my few experiences in the office I have learned the benefit of having something explained in person. Questions are far easier to ask and the leader who is explaining can realize which part is getting confusing.