Without going to far into the weeds there are a number of things I deal or see on a daily basis that have room for improvement. There are the big things like wifi issues and the small like inefficient processes, but what I enjoy most about Salesforce is the commitment of the firm to address concerns big and small. At a company-wide level we have a number of avenues for voicing our concerns, my personal favorite is the “Airing of the Grievances” page on Chatter, one of our collaboration products. In this feed anyone at the company from the CEO who was upset with alcohol consumption in the workplace to an intern can voice their opinion. The best part is action is nearly always taken and you can monitor right there on the page as the relevant teams will jump in to address the area of focus.<\/p>\n
<\/p>\n
In my role as a Marketing Cloud Associate Sales Development Representative tasked with supporting roughly 50 Business Development Representatives in the US & Canada I have been empowered to solve the problems I come across. From my job function and process to the larger lead funnel it is very rewarding as a contributor to know that my voice is not only hear, but able to make a difference even at \u00a0an organization with over 30,000 people. For example, when I wanted to approach a piece of personalized content creation differently to adjust our BDR strategy effecting multiple teams across countries I was empowered and encouraged to do so.<\/p>\n
<\/p>\n
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