{"id":31,"date":"2009-06-12T13:48:48","date_gmt":"2009-06-12T18:48:48","guid":{"rendered":"http:\/\/blog.richmond.edu\/blackboard8\/2009\/06\/12\/beware-ie-8-users\/"},"modified":"2009-08-31T17:00:13","modified_gmt":"2009-08-31T22:00:13","slug":"beware-ie-8-users","status":"publish","type":"post","link":"https:\/\/blog.richmond.edu\/blackboard\/2009\/06\/12\/beware-ie-8-users\/","title":{"rendered":"Beware IE 8 users!"},"content":{"rendered":"<p><strong>UPDATE: Timed-test issue is now fixed! See <a href=\"http:\/\/blog.richmond.edu\/blackboard8\/2009\/08\/31\/timed-test-issue-fixed\/\">revised post<\/a>.<\/strong><\/p>\n<p>Some Blackboard users at other institutions have reported issues when using Internet Explorer 8 with Blackboard. After testing, I was unable to replicate their problems, but I thought it prudent to make you aware of some issues that may spring up.<\/p>\n<p>First, some have reported that after logging in, the course screen takes ~40 seconds to load. Mine loaded instantaneously.<\/p>\n<p>Second, a known issue exists when a student is taking a timed quiz in IE 8. The timer box may extend down the left side of the screen and hide the submit button. See the <a href=\"http:\/\/wiki.uky.edu\/blackboard\/Wiki%20Pages\/Microsoft%20Internet%20Explorer%208%20Important%20Info.aspx\">University of Kentucky&#8217;s screenshot<\/a> to compare it with yours, if you happen to have quiz timer issues. I also tested this in IE 8. The timer remained in a small box in the top of the screen, and the submit button was visible the entire time. Professors: Timers are generally a bad idea for other reasons that I&#8217;ll go into in a future post. Students: If you find yourself in this situation, <a href=\"http:\/\/www.winhelponline.com\/blog\/clear-ie-cache-per-domain\/\">try clearing IE 8&#8217;s cache<\/a>, or enabling <a href=\"http:\/\/www.microsoft.com\/windows\/internet-explorer\/features\/easier.aspx\">Compatibility Mode<\/a>. (Click &#8220;Compatibility View&#8221; on the left-hand side of that Microsoft page.) This will let you view pages in IE 8 as they appear in IE 7.<\/p>\n<p>Third, you may see a security warning when logging in to Blackboard, or accessing the Grade Center if you are an instructor. I didn&#8217;t encounter this error in either place.<\/p>\n<p>The fourth warning is for students. You may see an error when you attempt to upload an assignment file. This likely is related to a character in the name of the file. To stay on the safe side, when uploading files to Blackboard, naming steer clear of characters that aren&#8217;t alphanumeric and don&#8217;t start your title with a space. If the file uploads without error but contains, say, #, your professor may not be able to view your assignment<\/p>\n<p>For the smoothest experience and highest level of compatibility with Blackboard, I recommend using <a href=\"http:\/\/www.mozilla.com\/en-US\/\">Firefox<\/a> (not the beta version). It&#8217;s free for all Mac and PC users.<\/p>\n<p>If you encounter any of the above, please contact blackboard AT richmond DOT edu for assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE: Timed-test issue is now fixed! See revised post. Some Blackboard users at other institutions have reported issues when using Internet Explorer 8 with Blackboard. After testing, I was unable to replicate their problems, but I thought it prudent to make you aware of some issues that may spring up. First, some have reported that [&hellip;]<\/p>\n","protected":false},"author":753,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[983],"tags":[],"class_list":["post-31","post","type-post","status-publish","format-standard","hentry","category-warnings"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/posts\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/users\/753"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":0,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/posts\/31\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/media?parent=31"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/categories?post=31"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/tags?post=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}