{"id":901,"date":"2017-04-25T18:14:22","date_gmt":"2017-04-25T23:14:22","guid":{"rendered":"http:\/\/blog.richmond.edu\/blackboard\/?page_id=901"},"modified":"2019-07-01T08:16:12","modified_gmt":"2019-07-01T13:16:12","slug":"blackboard-help","status":"publish","type":"page","link":"https:\/\/blog.richmond.edu\/blackboard\/blackboard-help\/","title":{"rendered":"Blackboard Help"},"content":{"rendered":"<p><strong>As of July 1, 2019, primary support for the Blackboard application is being provided by the Information Services division. Information regarding support for Blackboard, as well as links to training resources, can now be found at <a href=\"https:\/\/is.richmond.edu\/blackboard\/index.html\">https:\/\/is.richmond.edu\/blackboard\/index.html<\/a>.<br \/>\n<\/strong><\/p>\n<h3><a href=\"https:\/\/richmond.ca1.qualtrics.com\/jfe\/form\/SV_esqbvCUlaKR7PPT\" target=\"_blank\" rel=\"noopener\">Non Academic Course Request Form<\/a><\/h3>\n<p>&nbsp;<\/p>\n<h3><strong>Monthly Maintenance Outage<\/strong><\/h3>\n<p>The UR Blackboard system may be unavailable every third Friday night of the month for 2-4 hours beginning at 10 p.m.<\/p>\n<table style=\"border: 0px;\">\n<tbody>\n<tr style=\"border: 0px;\">\n<td>\n<h3><a href=\"#policies\">Policies<\/a><\/h3>\n<h3><a href=\"#bbmetrics\">Blackboard Usage Statistics<\/a><\/h3>\n<h3><a href=\"#bbsupchart\">Blackboard Support Charts<\/a><\/h3>\n<\/td>\n<td style=\"vertical-align: middle;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" style=\"vertical-align: middle;\" src=\"https:\/\/blog.richmond.edu\/blackboard\/files\/2017\/04\/small.gif\" alt=\"small\" width=\"343\" height=\"200\" align=\"middle\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a id=\"facsup\" name=\"facsup\"><\/a><\/p>\n<h2 style=\"color: #990000;\"><\/h2>\n<h2 style=\"color: #990000;\"><a id=\"policies\" name=\"policies\"><\/a>Policies<\/h2>\n<table border=\"0\">\n<tbody>\n<tr>\n<td>Blackboard Policies for Faculty<\/td>\n<td><a href=\"https:\/\/blog.richmond.edu\/blackboard\/files\/2017\/04\/FacultyPolicies.pdf\">PDF<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2 style=\"color: #990000;\"><a id=\"bbmetrics\" name=\"bbmetrics\"><\/a>Blackboard Usage Statistics<\/h2>\n<p><a href=\"http:\/\/blackboard.richmond.edu\/webapps\/grcc-BbStats-bb_bb60\/bbstats_Dash1.jsp\">Clicks Per Minute<\/a><\/p>\n<p><a href=\"http:\/\/blackboard.richmond.edu\/webapps\/grcc-BbStats-bb_bb60\/bbstats_PageViews2.jsp\">Pageviews for last 180 days<\/a><\/p>\n<p><a href=\"http:\/\/blackboard.richmond.edu\/webapps\/grcc-BbStats-bb_bb60\/bbstats_Email.jsp\">Emails generated in UR Blackboard per hour<\/a><\/p>\n<p><a href=\"https:\/\/mlas.medu.com\/api\/b2_registration\/analytics_share_form\/?share_key=3974d65d550b29b3ae136e3f722b9a5a\">Blackboard Mobile Learn Statistics<\/a><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=11&amp;zx=foo2ijt1zq5c\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=12&amp;zx=4lmtgs94p321\" \/><\/p>\n<h2 style=\"color: #990000;\"><a id=\"bbsupchart\" name=\"bbsupchart\"><\/a>Blackboard Support Charts<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=8&amp;zx=ftwuk8bzjw27\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=7&amp;zx=adlh5beji9mz\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=6&amp;zx=uiutqwyea19a\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/docs.google.com\/spreadsheet\/oimg?key=0AuYt-OtX_U5edDUyd2JNWlFUalplR29HYUxqelI2MXc&amp;oid=9&amp;zx=6lw4she6y3ip\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As of July 1, 2019, primary support for the Blackboard application is being provided by the Information Services division. Information regarding support for Blackboard, as well as links to training resources, can now be found at https:\/\/is.richmond.edu\/blackboard\/index.html. Non Academic Course Request Form &nbsp; Monthly Maintenance Outage The UR Blackboard system may be unavailable every third [&hellip;]<\/p>\n","protected":false},"author":602,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/pages\/901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/users\/602"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/comments?post=901"}],"version-history":[{"count":0,"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/pages\/901\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.richmond.edu\/blackboard\/wp-json\/wp\/v2\/media?parent=901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}