Law School Computer Lab – what do I need to know?

October 8th, 2012

The Law Library has a student computer lab consisting of six PC’s running Windows 7, and four Mac computers running Snow Leopard.  Both the Macs and PC’s have the full Microsoft Office suite as well as Adobe Professional.  The PC computers also have Paint Shop Pro and Dreamweaver.  The Mac computers have iMovie and iDVD loaded.

There are also two networked printers where students can print and use their print credits.  Each student is allotted 400 print credits per semester.  If you do not use all of your print credits, they do roll over to the next semester.  A credit is a piece of paper, so duplex printing will save you money and also save a tree.

Also in the computer lab you will find a scanner attached to one of the PC’s.  This scanner creates PDF documents, and also scans in duplex mode.

The computers also have an image preserving software installed on them called Deep Freeze.  When a computer is restarted, it is restored back to the original image.  This helps with managing updates; it also keeps all the software available to be used by each student.  It prevents viruses from installing onto the computers.  Students should never save a file onto the hard drive of the lab computers.  Students can save files into their Netfiles folder (which is preferred, since you can get to this location no matter what lab or personal computer you may be using), google docs, a thumb drive, or they can email themselves a file.  Files saved onto the hard drives of the lab computers will be lost once the computer is restarted.

It’s also very important to RESTART the lab computers once you are done using them.  If you do not, the next student has the opportunity to use your print credits.  Restarting also ensures that the software is available for the next student to use.

Do you have any questions about the computer lab?  Please stop by the Law School Help Desk and we’ll be happy to answer any questions you might have.

Duplex (back to back) printing to the Network printers

August 31st, 2012

Beginning Fall 2012 semester, students receive 400 print credits each semester.  A “credit” is a piece of paper – you can expand your credits by choosing to duplex your printing.  Not only will you essentially get more print pages, but the local trees will thank you too.




Enable the “Switch Account” option in

September 1st, 2011

If you would like to log into your account as well as your other gmail account(s) in the same browser, follow the steps in this attachment:

Multiple Gmail Accounts

August 30th, 2011

Want to log into ONE gmail account but SEND as another?  This information is for YOU!

If you have a personal gmail account you would like to forward your University email account to, but would also like to have the convenience of sending email using your email account, you are in luck.

To set up this service, complete these steps:

Forward your email:

  1. Visit – log in with your netid and password, and type in the email account you want your email to be sent to.
  2. Click Set Forward.

Go to your email account and enable the service:

  1. Log into your account.
  2. Click on the gmail "gear" icon to get to settings (far right had corner on the top of your computer screen).
  3. Click Mail Settings.
  4. Accounts and Import.
  5. Under the "Send mail as" section, click send mail from another address.
  6. In the Add another email address you own boxes, type your name as you would like it to appear in the "from" line of your email in the Name box, and type in your email address in the email address box.  Click Next Step.
  7. Ensure the "send through Gmail" is selected and click Next Step.
  8. Click Send Verification.

Go to your account to verify your email address:

  1. Log into
  2. Click on the email you received from the Gmail Team.
  3. Click the link to activate the service.
  4. Completely sign out of your account.

Verify you can send as your account in your account:

  1. Sign into
  2. Click Compose mail.  You will see in the From field there is a drop down box.  Click on the drop down box and choose your address.
  3. Continue to compose your email as you normally would.


The biggest inconvenience of using your personal gmail account only is the inability look up University of Richmond email addresses by clicking the "To:" link.  To look up University email addresses, you can always log back into and send those emails from that login, or go to and look up information that way.

Add and format Page Numbers – Word 2007

March 30th, 2011

Need help adding numbers and formatting numbers to documents in Word 2007?  This instruction sheet is for you!

Add and format page numbers

Common Email Mistakes – and How To Avoid Them

January 21st, 2011

I read a very interesting article in U.S. News and World Report (Andrew G. Rosen, January 18, 2011) regarding common mistakes with email.  Email has been around so long I think we all get a bit complacent with sending messages; following these tips and tricks, we may do a much better job of communicating, getting respect from our peers and coworkers, and possibly even landing a job.


Sending before you mean to. Enter the recipient’s email address only when your email is ready to be sent. This helps reduce the risk of an embarrassing misfire, such as sending an important email to the wrong person or emailing a half-written note.

Thought from Kim:  How many times have you received an email meant for someone else or sent one by mistake to the wrong recipient because an autofill option is turned on in your email program?  Please make sure you're sending your email to the correct person.  If you would like to delete or turn off the autofill option in email, please come by the computer help desk or call.

Forgetting the attachment. If your email includes an attachment, upload the file to the email before composing it. This eliminates the embarrassing mistake of forgetting it before hitting “send,” and having to send another email saying you forgot to attach the document.

Thought from Kim:  Boy, is this one embarrassing; I've done this more than I care to admit.  For now on, I will be sure to attach the attachment immediately before writing the email, then populating the "to" field.

Expecting an instant response. Don’t send an email and show up at the recipient’s desk 30 seconds later asking if they’ve received it. They did, and they’ll answer at their convenience. That’s the point of email.

Thought from Kim:  It's hard to imagine, but it's not all about us.  If you need an immediate response, make a phone call or show up in person.

Forwarding useless emails. I’ve never seen a single email forward at work that was beneficial. Whether it’s a silly joke or a heartwarming charity, there’s never a time to share an email forward using your work email.

Thought from Kim:  I can't say I totally agree with the author; sometimes we're forwarded emails because we were left off of the original one, or maybe you have learned information that may be beneficial to someone else.  Good point not withstanding, don't forward every email in your inbox €¦ try to think of your audience before sharing email.  Would they really appreciate it as much as you do?

Not reviewing all new messages before replying. When you return to the office after a week or more away, review all new emails before firing off responses. It might be hard to accept, but odds are, things did march on without you. Replying to something that was already handled by a co-worker creates extra communication, which can lead to confusion, errors, and at the very least, wasted time for everyone involved.

Thought from Kim:  This can sometimes be difficult, not because someone else has solved the issue, but the way email lands in your inbox.  If you notice a string of email with the same subject line, it's easy to sort email by subject (versus date which is typically the default).  Read the email from the newest date first; you may find the situation is resolved, and you've saved yourself time by not having to handle a question or problem.

Including your email signature again and again. Nor do you need to include it at the end of an email you send to your long-time co-worker who sits six feet away. If you have your email program set to automatically generate a signature with each new message, take a second to delete it when communicating with someone who knows who you are. It’s always wise to include your phone number, but the entire blurb with your title and mailing address is often nothing but clutter.

Thought from Kim:  I found this tip interesting, simply because I have never found myself annoyed by someone's signature line (I simply ignore it mostly).  However, I think it's a point well taken and if this helps others have a happier email experience, then the few seconds it takes to delete my signature line may be worthwhile.

Composing the note too quickly. Don’t be careless; write every email as if it will be read at Saint Peter’s Square during the blessing of a new Pope. Be respectful with your words and take pride in every communication.

Thought from Kim:  Proofreading is an awesome thing.  Not foolproof, but awesome.

Failing to include basic greetings. Simple pleasantries do the trick. Say “hi” at the start of the message and “thanks” at the end. Be sure to use the recipient’s name. Be polite yet brief with your courtesy.

Thought from Kim:  Another thought, too – email is not text messaging.  I get that typing out whole words on a text with a tiny keyboard on a cell phone can be very time consuming (and I will excuse your using "u" vs. typing the word "you," or texting "thx" vs. thanks).  However, it appears lazy and feels disrespectful to the recipient of the email if you don't take the time to spell out words.  No one should ever be too busy to be respectful.

Emailing when you’re angry. Don’t do it. Ever. Recall buttons are far from a perfect science, and sending a business email tainted by emotion is often a catastrophic mistake. It sounds cliche, but sleep on it. Save the message as a draft and see if you still want to send it the next morning.

Thought from Kim:  "Don't do it.  Ever."  I think that sums it up.

Underestimating the importance of the subject line. The subject line is your headline. Make it interesting, and you’ll increase the odds of getting the recipient’s attention. Our inboxes are cluttered; you need to be creative and direct to help the recipient cut through the noise. You should consistently use meaningful and descriptive subject lines. This will help your colleagues determine what you’re writing about and build your “inbox street cred,” which means important messages are more likely to be read.

Thought from Kim:  Pet peeve?  Blank subject lines.  I can sometimes look at subject lines in my inbox and make quick decisions which emails need more immediate attention than others.  Blank ones may be the last I look at.

Using incorrect subject lines. Change the subject line if you’re changing the topic of conversation. Better yet, start a new email thread.

Thought from Kim:  If the subject originally was about one thing, and you're replying all to the same group of people about something else, PLEASE change the subject line so we know we're not beating down the same subject (we've all been guilty of this).

Sending the wrong attachment. If you double-check an attachment immediately before sending and decide that you need to make changes, don’t forget to update the source file. Making corrections to the version that’s attached to the email does not often work, and it can lead to different versions of the same doc floating around.

Thought from Kim:  Ah, the cousin of not attaching the document.  Take a few moments to make sure you're attaching what needs to be attached.

Relying too much on email. News flash! No one is sitting around staring at their inbox waiting for your email. If something is urgent, use another means of communication. A red “rush” exclamation point doesn’t compare to getting up from your desk and conducting business in person.

Thought from Kim:  This goes back to the point above; if the situation is urgent, use a better tool than email.

Hitting “reply all” unintentionally. This is a biggie. And it’s not just embarrassing; depending on what you wrote in that email, it can ruin your relationship with a co-worker or even your boss. Take extra care whenever you respond so you don’t hit this fatal button.

Thought from Kim:  Been there, done this, too.  It's easy in our multitasking world to not pay attention to the smallest detail – unfortunately, it's the smallest detail that sometimes have the biggest bite.

Have a great email tip or trick?  Let us know!

MORE on embedding videos/movies into PowerPoint

October 22nd, 2010

So as it goes, a Mac user needed to embed a youtube video into PowerPoint.  PowerPoint 2008 looks very different than PowerPoint 2007, so I was on a quest to write another set of instructions.  What I found was that there is an easier way to embed videos into PowerPoint than I had previously found.

The “trick” seems to be to convert the media file into something PowerPoint likes – so I found this handy tool called Media Converter (  You simply supply the site with a link, choose the output, and download your media.  Interestingly enough, PowerPoint 2008 (Mac) was the happiest with mp4 files, while PowerPoint 2007 (Windows) preferred wmv files.

Attached is a handout on how to SIMPLY embed video into your PowerPoint presentation.  Using Media Converter, you can also embed audio files as well.  embeddingvideopowerpoint1.pdf

Embedding YouTube videos into PowerPoint 2007

July 20th, 2010

One of the law school legal research instructors was working on an upcoming lesson plan and asked, “isn’t there a way just to embed a YouTube video into PowerPoint without having to leave the slide show to show a video?”  The simple answer is Yes.  More and more faculty (as well as students and staff) are using video storage houses such as YouTube to upload shared video, as well as use video produced by others as a teaching tool.

Check out the useful “how to” tidbit on embedding YouTube video into PowerPoint 2007 –  Embedding YouTube into PowerPoint 2007

Tiny URL

December 15th, 2009

OK – so what is a tiny URL, and why would I ever have a need to have one?  Well – have you ever been on a website that you thought it was interesting enough to share with others?  So you right click to copy the link – when you paste it into an email or a document, you realize it wraps so long the hyperlink either breaks, or it doesn't copy and paste correctly into a document.

In comes Tiny URL.  Tiny URL makes a small, 26 character web address out of a long one.

Simply go to – you will see a space to copy and paste your long URL into:


After you paste the URL into the "Enter a long URL to make tiny" field, press the "Make TinyURL!" button.


Your new URL is listed – you can cut and paste this new, short, URL into the location you wish (email, document, Twitter, Facebook, etc.) and it will open the intended website.

Want a handout?  tinyurlpdf.pdf

University of Richmond VPN Software for WINDOWS

December 10th, 2009

Ever find yourself at home and wishing you could get to your Netfiles directory on your home computer?  Well, you can!  All University computer have our VPN (Virtual Private Network) software loaded onto them – our students have all been given instructions on how to load the software on their primary laptops.  There is no limit to the number of computers you can load the software onto – here’s what you need to do to use VPN on another computer:

1.  Go to (note the “s” in both the https: and wwws – they’re necessary)

2.  Log in with your University NetID and password

3.  Install the PROFILE portion of the software first – install in the default location

4.  Install the CLIENT portion of the software next – unzip the software into a folder called c:\cisco – follow the prompts on the screen to finish the installation process.  Restart your computer.

Once the University’s VPN software has been successfully installed, you can:

1.  Get to your Netfiles:

a.  Click Start, choose run if using Windows XP, otherwise just type \\netfiles\users\x\xxxxx (x=the first letter of your NetID; xxxxx = your NetID

b.  You will see a box pop up to enter your credentials.  In the User field, type richmond\xxxxx (xxxxx=your NetID).  In the Password field, type your University password.

2.  Get to Library materials that are restricted for University-only use (example:  HeinOnline).

3.  Print to network printers.

Would you like a handout?  Click here:  vpnforwindows.pdf