Archive for June, 2009

Beijing, China International Consultancy Project Travel Log - Getting There

Fourteen of my classmates and I left Dulles Airport on May 29th around noon and flew to Beijing, China.  We lost a whole day on that 14 hour flight as Beijing and all of China is 12 hours ahead of E.S.T.  And despite the five movies the airline provided to watch, a number of us could not sit still.

I ended up talking with a visiting MIT professor and his wife, as they described their experiences in China; he was headed to Tsinghua University to teach for two weeks — for the 7th year in a row.  They and I listened, as a National Guardsman/MBA student from Mercer spoke of his excitement for the upcoming experience in China: starting in Beijing and traveling down the coast to Shanghai for the next two weeks.  The flight attendants finally kicked us out of the prep area but these interactions enabled me to overcome my boredom, stretch my legs for a short time, and settle back to sit for another hour or two.

We were served one last meal about an hour before we landed which I recommend you don’t eat, unless you have an ironclad stomach.  The meal itself wasn’t bad, but the rapid descent in altitude and the slight turbulence before landing combined to require many of us to use the bags the airline provides.  When we pulled up to the gate and the health officials came onto the plane to check our temperatures, I had momentary panic that I’d cause the whole plane to be quarantined, but despite my nausea my forehead felt cool to my touch.

The health officials wore breathing masks, (like the dentist wears when cleaning your teeth) covering the mouth and nose.  They moved quickly up the rows pointing a temperature scanner at everyone’s forehead; the device looked like a bar code scanner at a store.  This temp scan was in direct response to the H1N1/swine flu scare.  As a group we’d seen numerous news stories of people being quarantined in China, and I think we were all nervous that might happen to us.  After about ten or fifteen minutes (apparently someone complained of illness up in economy plus and had to be checked out further) we all deplaned.

Unfortunately, for me, the first half hour on the ground passed by in a bright, queasy haze, as it was sunny and the building was mostly windows with gleaming floors, causing a reflective glare that did nothing to settle my stomach.  Everyone passed through a temperature gate, immigrations, and hopped a metro to baggage claim.  Customs consisted of a few guards stopping people in the hallway to the main terminal; it was perhaps at random, but it appeared their targets, when I went through, were Chinese nationals, though I didn’t hang around to confirm this perception.

As a group we found two taxi vans to take us to the Wenjin Hotel for 420 RMB plus tolls, per van.  Roughly $9 apiece, we didn’t realize at the time that we were experiencing our first price quoted especially for foreigners.  As we learned farther along in our trip, you can haggle for pretty much everything, and in a taxi ensure that the meter is running.  For comparison, the ride back in a taxi for 3 people was just over 100 RMB, working out to be ~23 RMB/$3.45 less per person.  While this is a negligible amount after conversion to US dollars, this “overpayment” contributes to the misleading perception of Americans and their great wealth.

Networking

Keith Ferazzi, author and business coach, says that, “networking is the key to success in business.”

We all know that networking is important yet this loaded word often brings about emotions such as anxiousness and uncertainty. Why? Is it because we feel we don’t know how to network “properly” or that we feel it is unauthentic? Do we set expectations for ourselves too high in networking situations?

Designated networking events often do put people on edge because we know that we are expected to perform at a certain level and keep up with those to whom networking comes naturally. But truthfully, networking comes naturally to most all of us. Think about the last time that you went to a wedding or out to dinner with a group of friends you may not know too well. Did you consider those events networking events? Did you feel nervous before leaving your house? Probably not because you weren’t focused on networking – you were focused on having a nice evening and the chance for good conversation with new people. So over the course of the wedding or the dinner out you were able to relax, enjoy the moment and allow new people to get to know the real (although maybe the best behaved version of) you.

Personally I find weddings and other social events the perfect time to network. Often you are at these events with at least one other person that you know, and there is a good chance that they know at least one more person, who knows one more person, etc. Over the course of the event you may discover that the person seated across from you is in the same line of work that you are in or that you are interested in transitioning into. Because you are not concerned with networking, you ask valuable questions, make interesting comments, and leave with a new connection.

So the next time you’re at a formal networking event, just remember that these events are actually just a chance for you to meet some interesting people, have some valuable conversations and hopefully leave with a few new contacts.

Lastly, I have to add that electronic networking is huge and only likely to grow in the coming years. Sites like LinkedIn, Facebook and Twitter can be valuable networking opportunities, but we must all remember that the same rules apply online as they would in face-to-face situations: do not say anything that you would not feel comfortable saying to someone’s face; remain honest about who you are and what you have accomplished; follow-up when leads are provided to you; make sure you monitor pictures of yourself and things written on your profile very carefully as you never know who else will be able to access your pages (whether or not they are a friend/connection). And my final suggestion, do not hide behind your computer; it is fine to make an initial connection via the Internet, but there is nothing more valuable than face-to-face or phone conversations.

Some tips for creating valuable networking opportunities:
1)    Always be 100% authentic.
2)    Remember that a first impression is everything – go in with a smile, firm handshake and an optimistic view.
3)    Ask interesting, open-ended questions and say something meaningful that others will remember you by.
4)    Remember the golden rule – “do unto others as you would have others do unto you.” If you want your connections to pass your name along or help you find a new job, you must to be willing and able to reciprocate this same help to others.
5)    Realize that not all of your connections will be able to help you now, so be sure to stay in contact so that they will remember you in the future when an opportunity arises.
6)    Have your brief “elevator pitch” ready at all times so that you can quickly and concisely articulate what it is that you do/want to do when people ask. Practice this self-introduction to close friends and family and ask for constructive criticism, but always remember to remain genuine in what you say and how you say it.
7)    Practice makes perfect. If you hate formal networking, force yourself to go to as many of these events as you can so that you feel comfortable. Get involved in activities you enjoy in the community and use these as ways to practice your networking skills.
8)    Follow up on leads and be sure to thank the person who helped you make a connection. The handwritten thank-you note will always help make a good impression.

Spending May in Austria, Slovakia and Hungary

Select MBA students spent much of May in Vienna, Austria, and surrounding areas, earning course credit at Wu Wien (Vienna University of Economics and Business).

Earlier today, Paulina Hidalgo sent this reflection on her time there:

The Vienna Spring Program was a very fulfilling experience.  During the two week program, the group had the opportunity to learn from local professors about valuable topics including:  current situation of the European Union, local business practices, marketing strategies, management knowledge transfer, among others.  Personally, I enjoyed hearing the perspective of the European professors and discussing current business practices in other countries, which I consider invaluable information given the global nature of business nowadays.  The discussions were enriched by the participation of a high caliber group of students from a few different Schools across the US, Canada and Argentina, and from eight different nationalities (American, Canadian, Argentinean, Bosnian, Bulgarian, Taiwanese, Chinese, and Ecuadorian).

As part of the program, we made company visits to a couple banks (Raiffeisen Bank and UniCredit Group in Budapest), leaders in the industry across the European Union, and to a very successful construction company (Strabag).  We heard from company leaders and learned about their perspective towards business, in their respective industries, and how they are overcoming the global economic crisis that has undoubtedly affected their practices and made them rethink their strategies.

The academic experience was enhanced by several city tours, not only in Vienna, but also in Bratislava, Slovakia and Budapest, Hungary, and a few social programs.  During our visit to Budapest, we had lectures at Corvinus University, where we learned about local entrepreneurs and their business practices with their successful ventures.

In the end, I can say that while the work was intense and some days were exhausting, this was a very rewarding opportunity that I highly recommend to any student interested in international business, willing to sacrifice a few nights of sleep for a lifetime experience!

An Update from China

I thought you might appreciate this update from China, where 17 of our MBA students are having a productive visit arranged and led by Associate Dean Tom Cosse and Residencies Coordinator Fae Bell, who sent this e-mail: 

Celebrated Michael Watrous’s 28th birthday with the class last night.  That was fun.  Kathryn Owens and I went across the road to a market and had them put together a cake for him.  Even had a birthday hat that looked like it came from Burger King.  Fancy cake and cost me 128 Yuan which is equivalent to less than US $19.  Pretty good, huh?  Then we all went downtown and ate a bunch of fried bugs, sea urchins, snake meat, etc. on a stick.  That’s what Michael wanted to do for his birthday.  Lots of laughs. 

Today we took the class to a presentation at Microsoft…..very cool.  Then I went to the Art Market and Silk Market with Alexis and Jian (MBA student from Tsinghua) who has been our translator and guide. Tomorrow will be very busy - company visit with the students for their projects, then to eat Peking Duck, then to Forbidden City and Tiananmen Square.