Please be aware of a current attempt to get your personal information through an email posing as something from the Blackboard Learn. A screenshot of the email is below. Please know that University of Richmond Information Services will never ask for your password. If you have shared your password, you are required to change the password immediately. Please contact the help desk for assistance with that process.
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We are doing some spring cleaning on our Panopto settings since we are now able to offer this service to the community!
Tonight we are making a URL change that might impact your ability to use your Panopto recorder. It will require you to make one simple edit when launching the recorder. The new URL will be urcapture.hosted.panopto.com.
If you are having a problem logging into Blackboard or seeing Blackboard at all, there are few things you can do to help alleviate the problem.
First, try clearing your browsers cookies and cache. Here is a link to a help resource on how to do that for the most popular browsers: http://www.refreshyourcache.com/en/home/ You also can press Control + Shift + Del on a PC or Command + Shift + Delete on a Mac.
If you are still unable to access Blackboard, make sure your browser is up-to-date. Because of security and safety issues, browsers release new versions almost every month so it is important that you get your browser to the latest update. You can check here to see what the latest update is for the most popular browsers: https://updatemybrowser.org/ Please note that Blackboard will not work with Internet Explorer 10. You must have Internet Explorer 11 on your system in order to access Blackboard.
If you have tried all the above and still are having a problem connecting, please contact the University Help Desk to help resolve your problem.
On February 19th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201510_. So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your Grade Center as an Excel file, and/or collect your discussion board discussions.Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first). To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK.
If you would like to keep an archive of the course, follow these instructions:
1. Go to your course’s Control Panel and select “Packages and Utilities” and then “Export/Archive Course”
2. Click the “Archive” button, select options, and hit “Submit.”
3. After you’ve received your confirmation e-mail that the course has been archived (usually within 10-20 minutes), go back to “Export/Archive Course” in your Control Panel.
4. Left-click the archived .zip file and save it to your desktop.
An archive .zip file contains the course content in a format that is not directly readable.
If you would like to archive discussion board postings, go to your course’s Discussion Board and select all posts you would like to keep. Select “Collect” and then “Print Preview”. To save them digitally, print to PDF; you can also print hard copies.
If you have questions about UR Blackboard policy, archiving your course or anything not fully clear to you, please do not hesitate to contact your technology liaison, respond to this e-mail or view the Blackboard policy for faculty on the IS web site: http://is.richmond.edu/academic/blackboard.html.
If you have any questions, please send an email to email@example.com .