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New Blackboard Theme

On May 19th, we will upgrade the Blackboard application which will include a new look and feel to the system. The new look is a sleeker and responsive for both desktops and mobile devices. Other than updating the look to make it more appealing, this will help Blackboard become more accessible to users on mobile devices and with learning disabilities. No content will be changed with the new theme. Adding content, assessments and other features will still be available to the community. Here is a link to Blackboard’s site about the theme we are implementing: https://help.blackboard.com/Learn/Administrator/SaaS/User_Interface_Options/Learn_2016_Theme The link includes screenshots on both the desktop browsers and mobile interfaces. If you are currently using the Bb Student app, you will see a similar look and feel.

If you have any questions, please contact blackboard@richmond.edu.

Archive Course

If you would like to keep an archive of the course, follow these instructions:

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Phishing Attempt

Please be aware of a current attempt to get your personal information through an email posing as something from the Blackboard Learn. A screenshot of the email is below. Please know that University of Richmond Information Services will never ask for your password. If you have shared your password, you are required to change the password immediately. Please contact the help desk for assistance with that process.

Screen Shot 2016-06-09 at 4.10.39 PM

Panopto News

We are doing some spring cleaning on our Panopto settings since we are now able to offer this service to the community!

Tonight we are making a URL change that might impact your ability to use your Panopto recorder. It will require you to make one simple edit when launching the recorder. The new URL will be urcapture.hosted.panopto.com.

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Browsers and Blackboard

If you are having a problem logging into Blackboard or seeing Blackboard at all, there are few things you can do to help alleviate the problem.

First, try clearing your browsers cookies and cache. Here is a link to a help resource on how to do that for the most popular browsers: http://www.refreshyourcache.com/en/home/ You also can press Control + Shift + Del on a PC or Command + Shift + Delete on a Mac.

If you are still unable to access Blackboard, make sure your browser is up-to-date. Because of security and safety issues, browsers release new versions almost every month so it is important that you get your browser to the latest update. You can check here to see what the latest update is for the most popular browsers: https://updatemybrowser.org/ Please note that Blackboard will not work with Internet Explorer 10. You must have Internet Explorer 11 on your system in order to access Blackboard.

If you have tried all the above and still are having a problem connecting, please contact the University Help Desk to help resolve your problem.

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