Category Archives: Warnings

UR Blackboard Maintenance July 31st

UPDATE: Blackboard is back up. If you experience any problems, please contact blackboard@richmond.edu for support. Blackboard will be unavailable for a 1 hour outage July 31st at 10 PM. This short outage is necessary to apply security updates to our … Continue reading

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Blackboard Spam

Please be aware that University Community members have received a spam or phishing email from an illegitimate source. Please delete the email without any response or clicking on any link. A screenshot of the email is below.

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UR Blackboard Maintenance May 30th

Blackboard will be unavailable for a 30 minute outage tonight at 10 PM. This short outage is necessary to apply security updates to our database server. Please know the system will not be available between 10PM and 10:30 PM and … Continue reading

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Network Outage

Over Memorial Day Weekend there will be a 24-hour outage for the data centers, starting Saturday May 24th at 8:00 am. During this time all network equipment and servers will be disconnected  for approximately 24 hours (this includes email, Internet, Banner, … Continue reading

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UR Blackboard Maintenance Outage May 9th

Update: Blackboard is back in service, four hours earlier than expected. Please contact us at blackboard@richmond.edu with any issues or questions. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the … Continue reading

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End of Semester Preparation

If you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your … Continue reading

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UR Blackboard Maintenance Outage March 21st

UPDATE: Blackboard Patching is completed and the system is operational. Please email blackboard@richmond.edu for any support requests. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable … Continue reading

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IE 11 issue with Blackboard

Users updating Internet Explorer to version 11 and applying KB2909921 (a security patch for IE 11) will experience a problem using the browser for Blackboard. This seems to affect only Instructors who have “edit mode on” inside a course. The … Continue reading

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Student information Disappears from Fall ’13 courses Feb. 18

On February  18th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201310_.  So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to … Continue reading

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Java Client Update

UPDATE 7/14/14: UofR Blackboard is now compatible with the Java 7u51 upgrade for your computer so feel free to update your computer’s Java client to Java 7u51.  If there are any issues, please contact us at blackboard@richmond.edu . Blackboard uses … Continue reading

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