A recent phishing scam directed at Blackboard users at other universities attempts to trick users into logging in to a fake Blackboard login page. The message appears legitimate with a spoofed sender, email@example.com, and use of the Blackboard logo. Continue reading ‘Phishing attempt targets Blackboard users’
We are working with Blackboard to correct a problem we are experiencing with instructors trying to copy/move an item/folder from one course to another course. Below is a screenshot of how the process begins: Continue reading ‘Error Copying Items’
UPDATE: Scheduled Maintenance is completed. If you have any questions or problems with the system, please email firstname.lastname@example.org.
In order to install patches and maintenance software on the UR Blackboard servers, yet minimize impact on usage, the system will be unavailable during an upgrade, 10 p.m., Friday, October 4. The user interface will not change and all course content will still be available after the work is completed. Please schedule your UR Blackboard usage accordingly and contact us at email@example.com with any questions or concerns. Continue to check this Blackboard News site for additional information concerning this outage at http://blog.richmond.edu/blackboard.
If you are using Chrome, Safari or Firefox web browsers and are missing the Scrollbars when viewing the Grade Center in Blackboard, there is a way to fix this issue. Blackboard is aware of the problem and will be addressing this in a future release but for now you will need to change your system preferences. Continue reading ‘Mac OS X Missing Grade Center Scroll bars’
On October 8th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201230_. So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your Grade Center as an Excel file, and/or collect your discussion board discussions.Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first). To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK. Continue reading ‘Students disappear from Summer ’13 Blackboard courses Oct 8!’
If you are accessing UR Blackboard via the Mobile Learn app (available on iOS and Android – free app but with an in-app purchase), you may have noticed an Access Denied error message when trying to do certain things like sending an email, checking the calendar, or accessing your grades (see snapshot from an iPad below). If you get this, please notice there is a Login button at the bottom of the window with the error message that you can tap in order to login with your netid and password in order to access the particular content.
We apologize for this problem and having to use this workaround. We are working with Blackboard to see if this can be remedied.
Need to add a teaching assistant, administrative assistant, or writing consultant to your course? You will not need to add students since this information comes from the Registrar.
Follow these easy steps: Continue reading ‘Adding Users to a Course’
Sixty days after the last day of each semester, instructors’ students will disappear from that semester’s Blackboard courses. In general, this means students will disappear from fall courses early the next February and will disappear from spring courses in the following July.
So if you are an instructor using Blackboard, we strongly recommend that you create an archive of your course that you retain and that you also download students’ grades and discussion board interactions. The best time o do this is after instructors have completed grading but before the 60-day mark arrives.
Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first).
To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK. Continue reading ‘Retaining Grades and Student Materials’
Hopefully it was a very productive summer for all. As we turn our attention to Fall 2013, it is time for faculty to request Blackboard courses and for students to get back up to speed on how to turn in assignments, contribute to discussion groups, take online assessments, and retrieve content from Blackboard.
Faculty should take a look at this post on how to request your Blackboard course. If you have any questions or concerns, please send an email to firstname.lastname@example.org or call 287-6860.
For students (or anyone needing a refresher), check out the Atomic Learning videos about the tools in Blackboard. You can access Atomic Learning within Blackboard on the “My Blackboard” page or by visiting http://is.richmond.edu/training/tutorials.html.