Category Archives: Information

UR Blackboard Maintenance Outage March 21st

UPDATE: Blackboard Patching is completed and the system is operational. Please email blackboard@richmond.edu for any support requests. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable … Continue reading

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IE 11 issue with Blackboard

Users updating Internet Explorer to version 11 and applying KB2909921 (a security patch for IE 11) will experience a problem using the browser for Blackboard. This seems to affect only Instructors who have “edit mode on” inside a course. The … Continue reading

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Student information Disappears from Fall ’13 courses Feb. 18

On February  18th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201310_.  So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to … Continue reading

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UR Blackboard Maintenance Outage

UPDATE: Blackboard is back up and operational. If you have any questions or problems, please contact blackboard@richmond.edu. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable … Continue reading

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Phishing attempt targets Blackboard users

A recent phishing scam directed at Blackboard users at other universities attempts to trick users into logging in to a fake Blackboard login page. The message appears legitimate with a spoofed sender, learn@blackboard.com, and use of the Blackboard logo.

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Error Copying Items

We are working with Blackboard to correct a problem we are experiencing with instructors trying to copy/move an item/folder from one course to another course. Below is a screenshot of how the process begins:

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Phishing attempt targets Blackboard users

A recent phishing scam directed at Blackboard users at other universities attempts to trick users into logging in to a fake Blackboard login page. The message appears legitimate with a spoofed sender, learn@blackboard.com, and use of the Blackboard logo. Faculty … Continue reading

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UPDATE: Blackboard Maintenance Friday October 4th

UPDATE: Scheduled Maintenance is completed. If you have any questions or problems with the system, please email blackboard@richmond.edu. In order to install patches and maintenance software on the UR Blackboard servers, yet minimize impact on usage, the system will be … Continue reading

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Mac OS X Missing Grade Center Scroll bars

If you are using Chrome, Safari or Firefox web browsers and are missing the Scrollbars when viewing the Grade Center in Blackboard, there is a way to fix this issue. Blackboard is aware of the problem and will be addressing … Continue reading

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Students disappear from Summer ’13 Blackboard courses Oct 8!

On October 8th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201230_.  So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to … Continue reading

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