Category Archives: Information

UR Blackboard Maintenance May 30th

Blackboard will be unavailable for a 30 minute outage tonight at 10 PM. This short outage is necessary to apply security updates to our database server. Please know the system will not be available between 10PM and 10:30 PM and … Continue reading

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Network Outage

Over Memorial Day Weekend there will be a 24-hour outage for the data centers, starting Saturday May 24th at 8:00 am. During this time all network equipment and servers will be disconnected  for approximately 24 hours (this includes email, Internet, Banner, … Continue reading

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UR Blackboard Maintenance Outage May 9th

Update: Blackboard is back in service, four hours earlier than expected. Please contact us at blackboard@richmond.edu with any issues or questions. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the … Continue reading

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End of Semester Preparation

If you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your … Continue reading

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UR Blackboard Maintenance Outage March 21st

UPDATE: Blackboard Patching is completed and the system is operational. Please email blackboard@richmond.edu for any support requests. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable … Continue reading

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IE 11 issue with Blackboard

Users updating Internet Explorer to version 11 and applying KB2909921 (a security patch for IE 11) will experience a problem using the browser for Blackboard. This seems to affect only Instructors who have “edit mode on” inside a course. The … Continue reading

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Student information Disappears from Fall ’13 courses Feb. 18

On February  18th, instructors’ students will be disappearing from last semester’s Blackboard courses. These courses have IDs that begin with 201310_.  So if you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to … Continue reading

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UR Blackboard Maintenance Outage

UPDATE: Blackboard is back up and operational. If you have any questions or problems, please contact blackboard@richmond.edu. In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable … Continue reading

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Phishing attempt targets Blackboard users

A recent phishing scam directed at Blackboard users at other universities attempts to trick users into logging in to a fake Blackboard login page. The message appears legitimate with a spoofed sender, learn@blackboard.com, and use of the Blackboard logo.

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Error Copying Items

We are working with Blackboard to correct a problem we are experiencing with instructors trying to copy/move an item/folder from one course to another course. Below is a screenshot of how the process begins:

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