Category: Tips (Page 1 of 5)

Problem seeing document in Blackboard Grade Center

The Univeristy of Richmond updated to the New Box View service over winter break. A problem viewing documents as arisen so when a user goes into the Inline Grading interface within Blackboard Learn the New Box View service does not load. Instead the user sees a blank space in place of the iframe containing the New Box View service. Users see a blank space because disabling 3rd-party cookies blocks the New Box View from being able to convert and display documents within the iframe in Blackboard Learn. Therefore, the New Box View service requires requires the use of cookies to render documents within the browser.

Solution/Workaround
Some browsers (such as Safari) disable the use of 3rd-party by default but allow users to enable the use of cookies on a per-site or all at once. Users may follow these steps to allow Box’s cookies to be stored on their device and prevent this issue from occurring:

Browser Settings or Preferences > Privacy
Select “Always allow” (or similar)
Refresh the page with the viewer on it
Return to Browser Settings or Preferences and revert to the default of “Allow from websites I visit” (or similar)
If 3rd-party cookies must be disabled, some browsers allow for domain exceptions to be added. Please Allow [*.]box.com (Chrome) or https://box.com (Firefox).

Requesting Blackboard Courses

For faculty choosing to use Blackboard with their academic courses, a new Blackboard course must be requested each semester. To request a Blackboard course, please follow these few steps.
Go to https://blackboard.richmond.edu and Log into Blackboard with your NetID and Password.

 

On the next screen, Click on the Faculty Course Request Tab.

Follow the prompts to request an academic course.

Phishing Attempt

Please be aware of a current attempt to get your personal information through an email posing as something from the Blackboard Learn. A screenshot of the email is below. Please know that University of Richmond Information Services will never ask for your password. If you have shared your password, you are required to change the password immediately. Please contact the help desk for assistance with that process.

Screen Shot 2016-06-09 at 4.10.39 PM

Course Copy

Sometimes it is desirable to copy a course from a previous semester and then make changes to the new course. This is done through the course copy feature in Blackboard. First, go into the OLD course and then select “Packages and Utilities” from the control panel.

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End of Semester Preparation

If you are an instructor using Blackboard and haven’t gotten around to archiving your courses and you want to keep a record of your students’ grades and discussion board interactions, now is the time to archive your course, download your Grade Center as an Excel file, and/or collect your discussion board discussions. Student information is taken out of courses 60 days after the end of the semester. Other than student interactions and grades, all materials will remain in your course until you request its removal or three years has passed (whichever comes first). To download your grades, in Grade Center go to Workoffline > Download and save the full Grade Center. On the next screen, be sure to hit Download instead of OK.

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