Author Archives: Fred

Access Denied Error for BB Mobile Learn App

If you are accessing UR Blackboard via the Mobile Learn app (available on iOS and Android – free app but with an in-app purchase), you may have noticed an Access Denied error message when trying to do certain things like … Continue reading

Posted in Information, Warnings | Comments Off

Retaining Grades and Student Materials

Sixty days after the last day of each semester, instructors’ students will disappear from that semester’s Blackboard courses. In general, this means students will disappear from fall courses early the next February and will disappear from spring courses in the … Continue reading

Posted in Information, Online Training Materials, Tips | Comments Off

Update Regarding Blackboard Mobile Learn Changes

Note: if you have feedback about these announced changes, please visit the feedback form . As mentioned in a previous post to this new site, Blackboard Inc. is discontinuing the no-cost mobile access to UR Blackboard via the company’s Apple and … Continue reading

Posted in Information | Comments Off

Upcoming Changes for Accessing UR Blackboard from Mobile Devices

Overview: Blackboard Inc. has decided to discontinue the (no-cost) version of the Blackboard Mobile™ Learn system that currently allows Apple iOS device users with wi-fi and Sprint cellular device users to access the UR Blackboard system via an app from … Continue reading

Posted in Information | Comments Off

Java Error Messages

Due to errors in the Blackboard software from the vendor and without a repair that we can immediately use, Java security certificates within Blackboard will expire Sunday, April 15 at 8:00PM. Blackboard users will see warning messages appear under three … Continue reading

Posted in Information | Comments Off

Can’t See Discussion Board Posts?

If you do not see discussion board posts while others can, you may have inadvertently flipped your settings to hide them. The best way to solve the problem is the following: (1) go to the Discussion Board in the course … Continue reading

Posted in Information | Comments Off

PDF Problems with Firefox 5 and Safari 5 on Macs

Recent versions of both Safari (ver 5) and Firefox (ver 5) for the Mac are unable to display PDF files when set to display in a subframe within the browser window (such as done in Blackboard content areas). The problem … Continue reading

Posted in Information | 2 Comments

UR Blackboard Maintenance Outage – This Thursday, 1-8am

In order to install patches and maintenance software on the UR Blackboard servers yet minimize impact on usage, the system will be unavailable during an early morning upgrade on Thursday, August 4, 1am – 8 am.  The user interface will … Continue reading

Posted in Information | Comments Off

Avoid Using Firefox 5, Internet Explorer 9, and Chrome with Blackboard

The only certified and supported browsers for Blackboard include Firefox 4.x (Mac and Windows), Internet Explorer 8 (Windows), and Safari 4 and 5 (Macintosh only).  We typically recommend people to use Firefox with UR Blackboard because we have seen the … Continue reading

Posted in Information | 2 Comments

UPDATE – Scheduled Blackboard Outage Complete – Friday, April 15, 10-10:30PM

UPDATE: the maintenance has been completed, and UR Blackboard is again available. If you are now checking Blackboard availability and you still get an outage page, please force your web browser to refresh the page (Ctrl-R key combo on Windows … Continue reading

Posted in Information | Comments Off