Users updating Internet Explorer to version 11 and applying KB2909921 (a security patch for IE 11) will experience a problem using the browser for Blackboard. This seems to affect only Instructors who have “edit mode on” inside a course. The result will be “Internet Explorer is not working….” error message and the browser will shut down.

Our recommendation is to NOT update to IE 11 or KB2909921 at this time. If a user does update and is experiencing a problem with IE crashing, then the recommendation is to use another browser (Firefox or Chrome) when using Blackboard.